Focal

Support

For TestFlight feedback, use Send Beta Feedback from Focal’s TestFlight page, so diagnostics and screenshots can be attached securely.

Contact

For support questions, email hello@focalday.app. For privacy questions, email privacy@focalday.app.

Useful details

Include your Focal version, iOS version, device model, and the steps that led to the issue. Do not include API keys or sensitive task, calendar or email content.

Quick answers

• Angel says it isn’t set up. Turn it on in Settings → Angel: choose Focal Cloud, add your own key, or pick Apple Intelligence on a supported iPhone.
• A calendar or reminder list is missing. Focal only shows the calendars and lists you chose; check Settings → Calendar and Settings → Reminders, and the system permission in Settings.
• Moving to a new phone. Backup & Restore in Settings exports everything as one file; restore it on the new phone. Focal keeps a safety copy before it replaces anything.
• Something moved that you didn’t expect. Every plan, lighter plan and recovery has Undo. If you can describe what happened, we would like to hear it.